Starfleet Research, the worldwide chief in benchmarking finest practices for tech-enabled enterprise initiatives within the hospitality sector, has launched two new {industry} surveys geared toward capturing the state of expertise adoption in fast service eating places, bars, and taprooms. The ensuing analysis can be featured in two new eBooks set to publish early subsequent month. Independently produced, with underwriting help from Square and distribution by means of Restaurant Technology News and different industry-leading media companions, the eBooks will present well timed insights into how operators are utilizing next-generation instruments to enhance operations, elevate visitor experiences, and drive worthwhile development.
The QSR Technology Investment & Readiness Survey is designed for professionals working in quick-service eating places (QSRs) who’ve direct perception into the expertise methods and operational workflows that maintain their companies operating. The survey explores how handheld POS units, self-service kiosks, and real-time information instruments are remodeling service pace, upsell alternatives, visitor satisfaction, and labor effectivity.
Contributors are requested about present {hardware} and software program capabilities, system integrations, employees coaching, and the way their handheld or kiosk options are configured to help enterprise objectives—from steered modifiers and loyalty packages to real-time promotions, stock syncing, and fee processing. The survey additionally examines the operational impression of tech instruments throughout pace of service, line discount, common verify measurement, and labor prices.
In the meantime, the Bar Technology Investment & Readiness Survey zeroes in on how bars, taprooms, and brewpubs are optimizing efficiency by means of tech. Subjects embody digital menus, cell tabs, visitor engagement apps, and real-time dashboards that observe key metrics like pour price share, upsell success, and employees efficiency. The survey additionally appears at how venues handle tech scalability for occasions, merchandise gross sales, and enlargement into new channels.
Each surveys goal to uncover real-world examples of how trendy hospitality companies are utilizing built-in expertise to remain aggressive, enhance transparency, and serve smarter. From table-side ordering to good stock monitoring and contactless fee choices, in the present day’s venues are leaning into digital transformation—typically with lean groups and restricted IT sources.
Full a Survey, Plant a Tree
As a thank-you for taking part, Starfleet Analysis is donating $5.00 to Ecologi, a nonprofit that funds reforestation and carbon offset tasks, for each accomplished survey—as much as $1,000 complete. Up to now, Starfleet Analysis has helped plant over 800 trees and supported more than 50 certified climate initiatives.
Each surveys take only some minutes to finish. All responses are nameless, and contributors have the choice to obtain the ultimate analysis report the second it turns into accessible.
These surveys arrive as Sq. continues to roll out highly effective new options for eating places and bars. With improvements like its most portable POS device yet and software enhancements designed particularly for hospitality environments, Sq. helps tens of 1000’s of meals and beverage sellers develop extra resilient, scalable companies—with out sacrificing what makes their service private and distinctive.
Able to share your insights and assist form the way forward for hospitality tech?
Full the QSR Survey or Bar Survey in the present day and be a part of the {industry} dialog.
