The newest Restaurant Workforce Report for 2025 launched by 7shifts, a scheduling, payroll, and tip administration app for eating places, affords key insights into the business’s tendencies and challenges. The findings are based mostly on a survey involving over 900 restaurant managers.
The report reveals that the quick-serve restaurant (QSR) sector noticed progress of 4% this yr, serving to offset losses within the full-service sector. Total, the restaurant business grew by 1.72%, including 210,300 jobs. Nonetheless, the report additionally highlights that recruitment and retention are main points, with 65% of respondents describing the labor market as “tight” or “very tight.”
In response to Jordan Boesch, CEO of 7shifts, job satisfaction and retention within the business rely closely on versatile working hours, robust camaraderie, and efficient management. The report confirmed that 45% of workers cited poor management as a cause for leaving their jobs.
The report additionally revealed different important findings:
– Worker-Centricity: Regardless of the significance of advantages like Paid Time Off (PTO) and optimistic work environments, 69% of eating places don’t supply companies like childcare or psychological well being assist.
– Tipping Fashions: Regardless of debates round wages, 63% of eating places reported no adjustments to their tipping practices in 2024.
– Rising Wages: Base wages rose by 4% to a mean of $14.20 per hour, with advantages like 401(okay) plans supplied to satisfy worker expectations and retain workers.
– Regional Wage Disparities: Wages elevated nationwide, however the Pacific Northwest and Northern California lead with wages above $20 per hour, whereas the Southeast and Midwest lag at $15 per hour.
– Tech Adoption: 65% of eating places adopted new expertise for labor administration, however 27% nonetheless use guide scheduling.
The complete report might be accessed at www.7shifts.com/restaurant-workforce-report.
