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Uber Eats introduction of robots underlines paradigm shift in Japanese food delivery space

by TheDailyHotelier
September 2, 2025
in Innovation & Tech
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Uber Eats introduction of robots underlines paradigm shift in Japanese food delivery space
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The newest transfer by Uber Eats to introduce meals deliveries utilizing robots is part of the foodservice trade’s wider response to Japan’s rising labor scarcity difficulty, with its inhabitants shrinking and rising outdated. The initiative underlines the paradigm shift that’s happening within the Japanese meals supply area, based on GlobalData, a number one knowledge and analytics firm.

Neralla Rama Ravi Teja, Shopper Analyst at GlobalData, feedback: “Uber Eats’ choice to carry its supply robots follows the federal government’s choice in February 2023 to ease its visitors legal guidelines to permit autonomous supply robots. The federal government’s choice was in response to a labor scarcity within the transport sector in cities. The transfer can be geared toward serving to the older inhabitants who’re turning into more and more remoted. A lot of them reside in rural areas, with out entry to day by day requirements.”

Mariko Kadosaka, Key Account Director, GlobalData Japan, provides: “Japan’s inhabitants has been on a declining development over the previous few years. Throughout 2018–23, the inhabitants fell at a destructive CAGR of 0.3%. In 2023, the variety of folks, together with foreigners, dropped by rather less than 832,000, based on preliminary knowledge from the well being ministry. The variety of births fell by 5.1%, exacerbating Japan’s wrestle with its growing old society. The share of the working inhabitants has been continually declining, creating extreme labor shortages for firms working in Japan.”

Teja continues: “The proliferation of supply robots is an extension of the rising inclination amongst customers in the direction of meals supply for his or her meals. In keeping with GlobalData’s 2023 This autumn client survey for Japan, 29% of customers describe their spending on meals supply as very excessive or fairly excessive. Amongst customers aged 18–24 years, this share climbed to 58%*. These numbers underline the final shift in the direction of ecommerce and residential supply in Japan and globally within the wake of the COVID-19 pandemic.”

Teja concludes: “Despite the fact that the initiative appears progressive on paper, the growing function of expertise in meals supply is more likely to entice backlash from some corners. On condition that Japan is famend for its particular rituals related to every event, there might be social backlash. As well as, there might be issues over collisions with pedestrians. The innovation can be more likely to spur opposition from gig staff, who’ve already been fighting the nation’s declining actual wages and inflation. In keeping with the Labor Ministry, actual wages in Japan fell by 2.5% in 2023, registering the steepest decline since 2014. The determine fell by 1.9% yearly in December 2023 and by 2.5% in November 2023.”

*GlobalData This autumn 2023 Shopper Survey – Japan, with 501 respondents, printed in December 2023



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Tags: DeliveryEatsFoodintroductionJapaneseparadigmrobotsShiftSpaceUberunderlines
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