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Restaurant365 Customer Data Reveals 5% Increase in YOY Sales Among Other Shifts in Industry Trends

by TheDailyHotelier
November 13, 2025
in News & Trends
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Restaurant365 Customer Data Reveals 5% Increase in YOY Sales Among Other Shifts in Industry Trends
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Regardless of elevated gross sales, operators should take motion to fight a 13% enhance in meals prices and an 8% enhance in labor.

Restaurant365 has shared new restaurant business insights together with financial, gross sales, workforce, operational, and shopper desire traits.

The findings are primarily based on buyer knowledge collected from Q2 of 2022 to Q2 of 2023 and a ballot performed in July 2023 representing 14,000 areas throughout the high-quality and informal eating, quick informal, and fast serve segments. These statistics had been shared by Tony Smith, CEO and Co-Founding father of Restaurant365, throughout the first nationwide Restaurant Transformation Tour person convention to assist restaurant operators higher put together for the second half of 2023.

Inflation continues to be a problem
The July 2023 buyer ballot confirmed 74% of respondents have seen a rise in meals prices, with a mean enhance of 13%. 53% of operators have decreased their price of products bought (COGS) by way of higher stock monitoring.

Labor prices are on the rise
83% of eating places polled proceed to see an increase in labor prices, with a mean enhance of 8%. Recruiting and retaining employees stays a problem, with 50% of respondents citing it as their greatest problem in 2023. 53% have turned to providing greater wages to compete for employees. 

Modifications in shopper eating preferences
Restaurant365 clients have seen an encouraging common gross sales development of 5% from Q2 of 2022 to Q2 of 2023 whereas noting a shift in shopper eating preferences. Buyer knowledge exhibits that inside this identical timeframe, on-premise eating has elevated by 9.2%, takeout gross sales have dropped by 6.1%, and supply gross sales have remained comparatively flat with a 0.1% lower.

“Whereas no one can predict sudden shifts in shopper preferences, operators can put together themselves and be able to rapidly pivot to accommodate these modifications,” states Smith. “Utilizing the information collected by your restaurant’s back-office software program to find out which streams of income are of best worth, create extra worthwhile menus, and management stock and labor prices are just some of the ways in which operators can proceed to drive gross sales and keep worthwhile in a altering market.”



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Tags: AmongCustomerDataIncreaseIndustryRestaurant365RevealsSalesShiftsTrendsYoY
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