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UKHospitality Reports Third of Businesses to Reduce Opening Hours over Christmas Due to Staff Shortages

by TheDailyHotelier
December 6, 2025
in News & Trends
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UKHospitality Reports Third of Businesses to Reduce Opening Hours over Christmas Due to Staff Shortages
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The 12th version of Future Shock is concentrated on ‘Shaping the workforce of the long run’ and in addition reveals that greater than a 3rd of companies (35%) plan to simplify menus, 32% have been compelled to cut back their opening hours and 13% have lowered opening days, all due to staffing shortages.

UKHospitality is asking on the Authorities to implement a ‘two-phase’ method to deal with the difficulty, with modifications to the immigration system and reforms to the Apprenticeship Levy. Specifically:

  • Increasing the Youth Mobility Scheme to incorporate EU member states

  • Reviewing the Scarcity Occupation Listing to precisely replicate the state of the labour market

  • Abolishing the Immigration Expertise Cost, a punitive measure that’s a further cost on prime of different visa necessities and deters would-be candidates

  • Reform of the Apprenticeship Levy to incorporate a proportion of funds being made eligible to be used on non-apprenticeship coaching and enhancing the operation of apprenticeship system.

UKHospitality Chief Govt Kate Nicholls stated: “This version of Future Shock is extremely well timed as a result of workforce challenges have sadly develop into a fixture for hospitality companies. We face a systemic drawback that has continued for years and it wants pressing consideration from Authorities.

“The statistics within the report lay naked the real-life impression on companies and customers on account of not having sufficient employees. It’s so disappointing that companies are having to go to such lengths corresponding to simplifying menus and lowering buying and selling hours to cope with this. It’s additionally doing the buyer a disservice, limiting selection and availability.

“There are quite simple measures accessible to the Authorities that may unlock the immigration system and make an enormous distinction to enterprise. Increasing the Youth Mobility Scheme to the EU27, for instance, would do wonders so as to add good numbers of individuals to the accessible labour pool.

“Implementing these measures, alongside reform of the Apprenticeship Levy to greatest develop our personal expertise, would assist hospitality companies no finish. With the fitting staffing useful resource, hospitality can actually drive progress, provide prospects an enhanced expertise and assist elevate up the financial system.”

Writing on this version of Future Shock, CGA’s Director of Hospitality Operators and Meals Karl Chessell stated: “CGA’s information exhibits us that the trade has been resilient and resourceful within the face of ferocious headwinds, with managed teams’ gross sales persistently forward of pre-Covid ranges.

“Nevertheless, robust underlying demand is being compromised by a storm of price and labour points. As we see on this report, a scarcity of labour is compromising buying and selling for eating places, pubs and bars and driving up pay.

“All these points have damage enterprise confidence and profitability forward of the essential Christmas and New 12 months buying and selling interval. The challenges spotlight the pressing want for focused authorities assist for hospitality, which UKHospitality continues to work tirelessly to safe.”

The Future Shock report is accessible here.



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Tags: BusinessesChristmasDueHoursOpeningReduceReportsShortagesStaffUKHospitality
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