Oracle has been named a ‘Chief’ within the IDC MarketScape Worldwide 2024 Vendor Evaluation for each Level-of-Sale Quick Service/Fast-Casual1 and Full-Service Restaurant2 sectors. The IDC MarketScape for POS in Fast Service/Quick-Informal famous, “Oracle is uniquely positioned to supply an enterprise, world perspective and telemetry throughout {hardware} and software program to know how the POS product works on the bottom.”
The IDC MarketScape for POS within the Full-Service Restaurant highlighted that, “Oracle has an unequalled safety posture. With the heft of the broader Oracle ecosystem, Simphony advantages from the identical sturdy safety protocols and rigorous testing, providing nice worth and luxury to restaurant operators.”
The IDC MarketScapes evaluated the capabilities of various point-of-sale software distributors, how they’re addressing their restaurant purchasers’ omnichannel gross sales wants, and their methods and dedication to resolving these necessities over the subsequent three to 5 years.
“We consider being acknowledged as a Chief within the IDC MarketScape stories for each quick-service/quick informal and full-service eating places highlights our give attention to providing extremely configurable point-of-service choices that empower enterprise manufacturers to develop at scale and drive income,” stated Alex Alt, government vp and normal supervisor, Oracle Client Industries. “We’re centered on guaranteeing our purchasers have each the expertise technique and instruments wanted to optimize day by day operations and constantly innovate.”
IDC MarketScape for POS in Fast Service/Quick-Informal added that, “Along with its sturdy options and choices for the QSR area as a restaurant ecosystem, Oracle’s super-power could also be credited to its continued give attention to integrations to permit a composable structure for manufacturers.
The IDC MarketScape for POS within the Full-Service Restaurant additionally added the energy that “As full-service eating places proceed to mature as digital companies, Oracle Simphony’s MACH structure is well-positioned to bridge the hole between full-service on-line and bodily personas to assist drive income and environment friendly workflows.”
Oracle Restaurant advantages from the broader organizations in depth expertise and structure experience and improvements. This consists of vital R&D investments, choices and companies, in addition to safety.
“Oracle continues to adapt Simphony to deal with the urgent points full-service eating places face to drive enterprise and efficiencies,” stated Dorothy Creamer, senior analysis analyst for IDC. “The Simphony POS product’s key parts embrace enhancing loyalty member acquisition on the level of service (e.g., tableside) to drive buyer lifetime worth and improve repeat visits and enabling industry-specific back-office tooling from Oracle for stock and workforce administration. Simphony can even simplify fee processing and knowledge visibility throughout techniques. Oracle’s {hardware} and cellular type issue options tackle full-service eating places’ want for consumer-grade mobility merchandise to reinforce visitor and employees experiences.”
Obtain an excerpt copy of the IDC MarketScape Level-of-Sale Quick Service/Fast-Casual and Full-Service Restaurant stories for extra data. Learn the way Oracle Eating places prospects resembling Torchy’s Tacos, Nordic Service Partners, Oak View Group, and Waffle House, are redefining the eating expertise through the use of Simphony to enhance buyer satisfaction and security.
1 IDC, WW Level-of-Sale Software program within the Fast Service/Quick-Informal Restaurant Sector 2024 Vendor Evaluation, Doc #US49096423, December 2024
2 IDC, WW Level-Of-Sale Software program within the Full-Service Restaurant Sector 2024-2025 Vendor Evaluation, Doc #US50608323, December 2024
Oracle gives built-in suites of functions plus safe, autonomous infrastructure within the Oracle Cloud. For extra details about Oracle (NYSE: ORCL), please go to us at www.oracle.com.
IDC MarketScape vendor evaluation mannequin is designed to offer an outline of the aggressive health of expertise and repair suppliers in a given market.
The analysis methodology makes use of a rigorous scoring methodology based mostly on each qualitative and quantitative standards that leads to a single graphical illustration of every vendor’s place inside a given market. IDC MarketScape gives a transparent framework by which the product and repair choices, capabilities and methods, and present and future market success elements of IT and telecommunications distributors will be meaningfully in contrast. The framework additionally gives expertise patrons with a 360-degree evaluation of the strengths and weaknesses of present and potential distributors.
Oracle helps bold meals and beverage suppliers transact in new methods, place their friends on the heart of each enterprise choice and ship nice visitor experiences. With Oracle Simphony Cloud, an open and extensible digital transaction platform for unified restaurant commerce, 1000’s of operators around the globe inform and automate their operations and ship personalised employees and visitor experiences. Be taught extra at Oracle Restaurants.
Oracle, Java, MySQL and NetSuite are registered logos of Oracle Company. NetSuite was the primary cloud firm—ushering within the new period of cloud computing.
