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Flexible Hiring in 2024 and Beyond – By Chris Sanderson

by TheDailyHotelier
October 31, 2025
in News & Trends
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Flexible Hiring in 2024 and Beyond – By Chris Sanderson
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Yearly, we see an enormous inflow of companies coming to limber as a method to flex their workforce up for the festive season. To maximise income, to ease pressure on careworn groups and to verify they’ll ship what each buyer desires: a great ol’ festive knees up, in no matter kind that takes.

However what of versatile hiring when the tinsel is swept up, the pretty lights packed away and the mulled wine a distant reminiscence? Only a December necessity or one thing each employer ought to have a look at all 12 months spherical?

An increasing number of, we’re speaking to operators, large and small, about embedding hyper-flexibility inside their core hiring course of, whether or not in partnership with our know-how or not.

Right here’s why it issues.

Firstly, for a very long time, the sector has been related to the dreaded zero hours contract. The place employers might basically demand their workers’ attendance and, for worry of not getting any extra hours, the worker would dutifully present up. However, ask for a weekend off and workers usually discovered themselves on the backside of the decision sheet. Because of this and the truth that if an operator gives everybody complete flexibility, they’d haven’t any workers on a Friday evening, 60%+ of hospitality workers don’t consider the sector is a versatile place to work (in keeping with KAM media’s latest 2023 survey).

In parallel, the winds of change in each sector have been in direction of extra flexibility, not much less. The gig financial system, for all its faults, has boomed as individuals both search for an extra earnings streams or simply extra flexibility and selection of their work-lives.

However operators traditionally can’t simply faucet into the gig financial system proper? You may’t have an “uber for hospitality workers”. It doesn’t work. Driving a automotive safely from A to B with the assistance of a sat nav will not be the identical factor as delivering a high quality service in a restaurant and it’s not the identical factor as welcoming workers in a method which aligns together with your model. Anybody who says it’s hasn’t labored a day in hospitality of their life.

The reply is a hybrid mannequin. Any hospitality operator ought to be providing two methods of working of their enterprise: core and hyper versatile.

Core workers get the coaching, assist, nurturing and promotion alternatives. Hyper versatile workers get to decide on when and the place they work and have absolute flexibility. And, you recognize what? There ought to be nothing stopping a core staff member switching to hyper versatile and a hyper versatile workers member turning into a core staff member – individuals undergo totally different phases of life the place they want various things.

How can versatile hiring profit a enterprise all 12 months spherical?

Versatile hiring means you may hold fastened prices low, by using lean core groups after which flex up and down as want dictates: seasonality, sporting occasions, workers churn, large bookings, the climate, sickness, holidays. There are numerous, 12 months spherical explanation why getting access to a versatile staff is essential. Not solely will it maximize income once you want it, nevertheless it’ll cut back core workers stress and churn – all offered you are able to do it in a method which doesn’t influence staffing consistency.

In 2024 and past, the world of labor goes to get extra versatile, not much less. As obstacles to work are lowered by way of digital onboarding, coaching and versatile working platforms like ours, the truth is it’s going to grow to be simpler than ever to work for a number of employers and due to this fact construct the patchwork rota that matches round no matter they’ve happening.

How operators select to entry and handle that versatile era of expertise is up for grabs, nevertheless it’s a change in behaviour that appears tough to disregard.

Chris Sanderson

Chris Sanderson – CEO and founder, limber. Join with Chris on LinkedIn.



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