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Roti Modern Mediterranean Serves Up a New Digital Customer Experience

by TheDailyHotelier
December 1, 2025
in Innovation & Tech
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Roti Fashionable Mediterranean Serves Up a New Digital Buyer Expertise

Based in 2007, Roti Modern Mediterranean, the Chicago-based quick informal Mediterranean chain which operates 40 areas nationally, together with Chicago, Washington D.C., New York Metropolis, Dallas and Minneapolis, is embracing next-generation know-how innovation.

The corporate, which final yr secured a $23 million fairness funding to assist drive development and enlargement, is deploying an end-to-end know-how suite enabled by resolution supplier eatsa. The know-how integrates every thing from kiosks and POS methods to cellular ordering, cubby lockers and supply.

By the way, the Roti fairness funding was led by Valor Fairness Companions, a Chicago primarily based development funding agency which additionally invested in a variety of restaurant know-how corporations, together with eatsa.

Eatsa encompasses a product that mixes futuristic ordering kiosks with a cubby-based supply system. By deploying eatsa’s know-how resolution, Roti is aiming to extend throughput and improve of the general buyer expertise. The purpose is to ship a extra handy visitor expertise with shorter wait instances and extra seamless customization.

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Sonic Drive-In To Pilot AI Voice Assistant and Personalised Dynamic Menu

The drive-thru accounts for greater than 70 p.c of fast service restaurant (QSR) transactions, but, regardless of the surge in restaurant know-how innovation, the drive-thru expertise has scarcely modified for many years — that’s, till now.

As reported here, McDonald’s will start utilizing AI-enabled platform capabilities to current custom-made menu objects on its digital signage at drive-through areas. The menu objects that it serves up will probably be primarily based on a person buyer’s preliminary meals order and in addition in accordance with such elements because the climate, the time of day, and the way busy the restaurant is in the mean time. The menu may also be used to serve up “in style” objects that additionally occur to have notably excessive revenue margins.

One other instance of next-generation know-how is Valyant AI, a Colorado-based know-how resolution supplier behind a brand new know-how that being known as the world’s first conversational AI platform for the fast serve restaurant {industry}.

As reported here,  fast service drive through restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, was the primary eatery to deploy the AI-enabled voice-activated order taker. The system is specifically engineered to deal with the kinds of conversations that happen within the context of a drive through restaurant and to robotically ship menu orders to the kitchen in accordance with these conversations.

Now Sonic Drive-In, the fast-food restaurant chain owned by Encourage Manufacturers, the guardian firm of Arby’s and Buffalo Wild Wings, is entering into the sport. The Oklahoma-based firm introduced this week that it, too, is testing the waters of next-generation drive-through know-how. At the moment, there are greater than 3,600 Sonic areas in 45 U.S. states.

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New AI Resolution Allows Eating places to Immediately Ship Personalised Menus Based mostly On Visitors’ Dietary Restrictions

At this time, over 100 million Individuals are following particular diets with a number of restrictions. To assist eating places handle this actuality, New York Metropolis-based resolution supplier THE.FIT has launched a menu personalization engine that permits them to create custom-made menus for every visitor, in accordance with their particular person dietary preferences, in a matter of just some seconds.

The unreal intelligence (AI)-powered platform is designed to allow eating places to extend ticket sizes and strengthen margins whereas delighting company.

Beforehand, diners with particular eating regimen or life-style preferences relied on servers’ suggestions or menu dietary symbols and positive print. THE.FIT automates and simplifies this course of. Taking part eating places will present company with a QR code that may take them to a web page on their cell phone the place they will choose their dietary preferences and consider a customized menu.

Upon every subsequent go to, THE.FIT’s know-how leverages AI to gather information—together with ordering habits, demographics and social engagement—to enhance the shopper expertise by enhanced personalization.

Every day, hundreds of gallons of beer are poured all over the world, with no skill to trace what’s taking place. 

Nectar Introduces Related Beer Cap and Different Bar Administration Improvements

Every day, hundreds of gallons of beer are poured all over the world, with no skill to trace what’s taking place.  Nectar is addressing that drawback by unveiling an expanded lineup of related pourers and stoppers that allow real-time pour information, with minimal price and disruption to bartender conduct. Its {hardware} and software program platform generates worthwhile and beforehand unavailable insights, like common pour measurement, off-hour pours, and fee of pour, all of that are instantly actionable, and may enhance income and enhance earnings. To this point, the corporate has digitized over two million pours, leading to an almost 20% discount in common pour measurement.

Pushed by robust demand for the present providing and rising clients 200% quarter over quarter, Nectar is now launching three additional industry-defining improvements:

With Nectar, beer faucet lastly meets real-time measurement with a chic IoT machine that seamlessly integrates into present faucets, and – with easy calibration – can instantly supply information about real-time pours.

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Restaurant Technology News is the hospitality {industry}’s premier supply of data and insights associated to know-how innovation on the world’s main fast service, quick informal and full service eating places. Our reporting, analysis and opinion items reveal how forward-thinking restaurant operators are upgrading their know-how capabilities to enhance operational efficiency and the standard of the visitor expertise, in addition to to scale back waste and enhance environmental sustainability, and the way high resolution suppliers are advancing the frontier on next-generation restaurant applied sciences.



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Tags: CustomerDigitalExperienceMediterraneanModernRotiServes
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