It’s clear that hoteliers have expertise on the mind, together with restaurant expertise: Nearly one-quarter (24 p.c) of operators who haven’t bought a brand new restaurant administration and POS system throughout the previous three years plan to take action within the subsequent 12 months, in line with analysis from the newly launched 2016 Smart Decision Guide to Restaurant Management and POS Systems.
A part of the impetus to buy entails information safety compliance. The rising want to simply accept new cost strategies, together with chip-and-pin playing cards and e-wallet apps, additionally ranks as excessive precedence. So, too, are the advantages of migrating from on-premise set up to cloud-based deployment.
POS mobility, which permits tableside ordering and cost processing, can be influencing eating places’ buy choices. For some restaurant homeowners and operators, the largest promoting factors for these methods are enhancements in options and performance, comparable to built-in stock management and labor administration capabilities in addition to advertising and marketing, guest-relationship administration and loyalty program administration capabilities.
However the strong information evaluation and efficiency reporting capabilities that many options now provide are simply as vital. These capabilities might help eating places higher handle their operations and establish extra alternatives for enchancment.
What key ideas ought to hoteliers have in mind when researching restaurant administration and POS methods? What concerns ought to affect their buy choices? How can’t solely fine-dining eating places but additionally fast service and quick informal operations, cafes, bars and even cafeterias maximize the worth of the funding in next-generation applied sciences?
The 2016 Sensible Resolution Information to Restaurant Administration and POS Programs, printed by Starfleet Research, a frontrunner in IT market analysis for the hospitality sector, with underwriting assist from Agilysys, Infor, Matre’D, Oracle Hospitality and TouchBistro, addresses these and different inquiries to unveil what’s being touted as “every little thing it’s essential know” about next-generation applied sciences.
The analysis, which must be of curiosity to any hotelier who could also be out there to improve their restaurant applied sciences or just acquire an understanding of next-generation capabilities, relies on information collected from 162 certified survey respondents. The information, which is currently available for complimentary access, was independently produced, offering for unbiased, fact-based info.
