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Consumers Are Expected to Continue Using Takeout and Delivery

by TheDailyHotelier
January 13, 2026
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Consumers Are Expected to Continue Using Takeout and Delivery
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With on-premises restaurant traffic considerably curtailed through the pandemic, the provision of off-premises choices took on added significance for each eating places and customers. Many restaurant operators added new off-premises options in latest months, and customers responded by rising their utilization of takeout and supply.

The uptick in off-premises frequency was seen throughout every of the three main dayparts in latest months. Sixty-six p.c of adults mentioned they ordered takeout or supply for dinner final week. This was up from 58% over the last week of February. The proportion of adults utilizing takeout or supply for dinner trended increased after the primary few weeks of the preliminary lockdowns, earlier than plateauing within the mid-60% vary in early-Could.

The trendline was related for lunch. Forty-seven p.c of adults ordered takeout or supply for lunch final week – a degree that has held comparatively regular for the final six months. In late-February, solely 37% of adults mentioned they ordered takeout or supply for lunch. 

The proportion of adults choosing up a breakfast meal or beverage from a restaurant or espresso store declined through the first a number of weeks of the pandemic, probably as a result of many individuals weren’t going into work. Nevertheless, this indicator trended increased in latest months, and reached a pandemic excessive of 35% final week.

Wanting particularly on the dinner daypart, the biggest enhance in off-premises frequency was seen amongst older customers. Sixty p.c of child boomers mentioned they ordered takeout or supply for dinner final week – up from simply 41% in late-February. Sixty-six p.c of Gen-Xers bought takeout or supply for dinner final week – up 8 proportion factors from the final week in February.

Millennials and Gen Z adults proceed to make use of takeout or supply through the dinner daypart at increased charges than their older counterparts. Nevertheless, there wasn’t a major distinction between final week’s degree and their late-February readings.

For the lunch daypart, the biggest enhance in off-premises frequency was registered by millennials. Sixty p.c of millennials ordered takeout or supply for lunch final week – up from 46% over the last week of February.

Wanting forward over the following three months, the expectation is that buyers will keep their off-premises utilization of eating places. Amongst adults who ordered takeout or supply for lunch or dinner final week, 32% mentioned they anticipate to extend their frequency through the subsequent three months. Solely 22% plan to chop their off-premises frequency for lunch or dinner.

Millennials and Gen-Xers had been the age cohorts probably to sign a rise of their off-premises frequency through the subsequent three months. City residents and people in higher-income households are additionally prone to increase their utilization of takeout and supply within the months forward.

Learn extra analysis and commentary from the Affiliation’s chief economist Bruce Grindy.



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