Automating options that ease the applying course of, simplify onboarding and save workers’ time on the job improve your employment proposition.
Given at present’s labor scarcity, savvy operators are leveraging know-how to achieve a aggressive edge in worker recruitment and retention. A current Nationwide Restaurant Affiliation webinar, provided in partnership with Heartland, highlighted how eating places are tapping into tech options—from textual content recruiting to digital onboarding to labor-saving POS integrations. Watch the webinar on demand, and take a look at these tech suggestions from the presenters:
Recruiting candidates
- Place your web site as a recruiting software. Make a fantastic first impression with an up-to-date web site that showcases your restaurant’s values and tradition. You’ll not solely entice prospects but additionally potential job candidates.
- Use QR codes and textual content messages. “It appears individuals barely ever put their telephones down,” says webinar presenter John Romano, senior director of Gross sales Help for GetHired, Inc. Reap the benefits of that ever-present tech resolution by providing text-to-apply or QR entry to a cellular job utility. Candidates “snap the QR or ship a textual content and actually they’re making use of proper then and there on their telephones,” Romano says.
- Provide on-line WOTC screening. Employers can obtain the Work Opportunity Tax Credit (WOTC) for hiring candidates going through vital boundaries to employment—together with long-term unemployed people. Scale back applicant paperwork by incorporating the WOTC screening into an internet kind powered by human capital administration (HCM) software program.
Onboarding new hires
- Create a paperless course of. Extreme paperwork can frustrate new hires. Plus, at present’s staff are attuned to environmental points and dislike losing paper. Digital onboarding “creates a fantastic first impression, an enduring impression that may actually enhance retention,” says webinar presenter Jason Hines, Heartland vp of Compliance and Threat. “The important thing to a fantastic onboarding expertise from a know-how standpoint is with the ability to entry that know-how on a cellular utility.”
- Use digital signatures. Construct within the functionality to signal on-line paperwork with an e-signature. This eliminates the annoyance of getting to print a kind, signal it, scan it and electronic mail it.
- Migrate utility data. Save workers the trouble of re-entering the non-public data that they already submitted once they utilized for the job. As we speak’s HCM software program could make onboarding a breeze by seamlessly accessing utility particulars and pre-filling data. “That’s an enormous win on your worker expertise,” Hines says.
Retaining restaurant staff
- Make your POS moveable. Cellular POS techniques let servers place orders and course of fee tableside, eliminating the additional step of transferring data to a stationary POS. Servers spend extra time with company, and a few research point out this results in larger suggestions.
- Combine your ordering techniques. Get rid of the necessity for workers to enter on-line orders into your POS, lowering busy work that results in worker burnout, says Mark Mitchell, Heartland software-product vp. Integration with on-line ordering aggregators has “helped workers not need to do double work,” he says.
- Promote tipping. Digital fee interfaces can encourage tipping by suggesting pre-calculated quantities. Software program options assist eating places handle tip payouts, guaranteeing that worker suggestions are paid precisely and providing staff the flexibleness of selecting fee strategies, equivalent to paycards or payroll disbursements. Handy and profitable suggestions can entice workers to remain onboard!
